Namaste Adventures
Cancellation and refunds
Effective 24 August 2026
Every trip is custom quoted and may involve advance payments to hotels, transport providers, permit offices and activity partners. For that reason, the cancellation and refund terms in your written booking confirmation will apply to your trip.
Before payment
You may change or withdraw an enquiry at any time before making a payment. No booking is held until we send a confirmation.
After confirmation
If you need to cancel, contact us as early as possible. We will confirm in writing which supplier payments are recoverable and which are already committed or non-refundable.
Changes by the traveller
Date, route, participant or accommodation changes are subject to availability and may change the quoted price. We will obtain your approval before confirming a material additional cost.
Weather and safety changes
When weather, road closures, government directions or safety conditions affect a trip, we may reschedule, modify the itinerary or offer a suitable alternative. Any refund will depend on the recoverable amounts from the affected suppliers.
Processing
Approved refunds are returned through an agreed payment method after supplier reconciliation. The expected processing window will be stated in writing for the individual case.
Contact
For a cancellation or refund request, email contact@namasteadventures.com with the traveller name, trip and booking reference.
This general website policy should be read together with the written quote and booking confirmation for your trip.